Privacy Policy

Data Controller Information

zeldravoni.top d.o.o. is the data controller responsible for your personal information. Our contact details are:

• Company: zeldravoni.top d.o.o.
• Address: Šmartinska cesta 28, 2012 Maribor, Slovenia
• Registration Number: 7412589635
• VAT Number: SI74362591
• Email: [email protected]
• Phone: +386 24532720

Data Collection

We collect personal data when you interact with our website and services. The types of data we collect include:

• Contact Information: Name, email address, phone number, and business details when you submit enquiry forms or contact us directly
• Technical Data: IP address, browser type, device information, and website usage patterns through cookies and analytics tools
• Communication Data: Records of your correspondence with us, including emails, phone calls, and meeting notes
• Marketing Data: Your preferences regarding marketing communications and campaign interests

How We Use Your Information

We use your personal data for the following purposes based on legitimate business interests and, where required, your consent:

• Service Provision: To respond to your enquiries, provide campaign planning services, and manage our business relationship
• Communication: To contact you regarding our services, send updates about your campaigns, and provide customer support
• Marketing: To send relevant marketing communications about our services, with your consent where required
• Website Improvement: To analyse website usage and improve our online services and user experience
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please see our cookie policy.

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

• Service Providers: With trusted third-party providers who assist us in delivering our services, subject to appropriate data protection agreements
• Legal Requirements: When required by law, regulation, or court order, or to protect our legal rights and interests
• Business Transfers: In connection with any merger, acquisition, or sale of business assets, with appropriate safeguards for your data

We do not sell, rent, or otherwise commercially exploit your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Client Data: Retained for the duration of our business relationship plus 7 years for legal and accounting purposes
• Enquiry Data: Retained for 3 years to respond to follow-up enquiries and provide relevant service updates
• Marketing Data: Retained until you withdraw consent or we determine it's no longer relevant
• Website Analytics: Anonymised data may be retained for statistical analysis and service improvement

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: Request copies of your personal data and information about how we process it
• Rectification: Request correction of inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request limitation of processing in specific situations
• Portability: Request transfer of your data to another service provider in a structured format
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided in the contact information section below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using encryption protocols
• Regular security assessments and updates
• Access controls and staff training on data protection
• Secure data storage and backup procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:

• Email: [email protected]
• Phone: +386 24532720
• Post: zeldravoni.top d.o.o., Šmartinska cesta 28, 2012 Maribor, Slovenia

You also have the right to lodge a complaint with the Slovenian Information Commissioner (Informacijski pooblaščenec) if you believe we have not handled your personal data in accordance with applicable law.

Governing Law

This privacy policy is governed by Slovenian law and the General Data Protection Regulation (GDPR). Any disputes arising from this policy will be subject to the jurisdiction of Slovenian courts.